Yes, we an assign an email address for you to help you create a new account. You can change the password anytime for security purposes.

Yes, you may. But please make sure of the following:

  • that your internet connection is strong
  • Your background is free from any kind of noise or distraction
  • and you use headphones so you can hear your coach clearly.

As of now, we don’t have a live Japanese customer support but we can help you through a Japanese chat-support. Just go to “Contact Us”.

Yes you could. But please be reminded that it should only be a one-to-one session. You can sit beside your child to guide him if you like but the session will mainly focus on coaching your child.

No, you’re not. As of now, a Group session is a bonus for Lion Package enrollees. We will post weekly schedules and notify the qualified enrollee as well. But you have the option to or not to attend. Just send a confirmation immediately to reserve a learner slot. Confirmation and accommodation of learners will follow a first-come-first-served basis. If you are not able to get a slot, you may try on the following week.

You may attend a Group session once within the validity of your package. You may use it as long as you still have remaining points in your enrolled Lion Package.

A Minimum of two and maximum of three students are accommodated in one Group Session.

  • A session schedule will be posted one week in advance.
  • A coach, with a value of 500 points) will be the one to facilitate the session. It will run for 45 minutes.
  • The coach facilitator will do any of the following:
    • After introducing oneself, he/she will ask each learner to make proper but brief introduction. After the introduction, the coach will ask a related question to each learner and after that, each learner will take turns in asking the related questions to the other learners.
    • Article Reading:
      • The coach will carefully read aloud a short article then will ask each learner to read the same one after another.
      • The coach will ask one question to each learner for listening comprehension check.
      • The coach will first briefly share his/her opinion about the article.
      • Each learner will take express their opinion too, one after another.
    • Q & A:
      • The coach will ask random questions to each learner.
  • Other ways of running a Group session will be progressively added.
  • Before focusing on the next learner, the coach will first note some corrections or improvements (e.g. grammar, vocabulary, pronunciation, etc.).
  • Each learner’s performance assessment will appear on the progress report.